DELIVERY

• Standard Delivery within 3 to 6 working days: €4.95
• FREE Store collection in 4 days from all our ROI stores, except Clarion Quay, Dun Laoghaire and Naas

RETURNS
You can return any clothing or home furnishing for a refund, provided you have the parcel summary document or other proof of purchase. Items must be returned in a re-saleable condition within 35 days of receipt. After 35 days you may still be entitled to a refund in accordance with your legal rights.

RETURNING ITEMS TO STORES

Items can be returned to any ROI Marks & Spencer store. Please bring along the parcel summary document. Refunds for any items received as a gift will be given in the form of a credit receipt (to be used within 12 months). If you do not have the parcel summary you will receive the last known price of the item in the form of a credit receipt.

RETURN ITEMS BY AN POST

Returns should be processed by your local Post Office. Please obtain a receipt of proof of postage as, we may ask for proof of postage if the item does not reach us. Refunds for any items received as a gift will be credited to the ordering customer’s account via the same method of payment.

Read our full Refund Policy for more information.